The Ultimate bet-at-home Review for UK Punters

Sports Markets and Betting Types

When it comes to sports markets, bet-at-home have a whole range of options that include the common favorites such as football, golf, and cricket. As briefly mentioned earlier, they also have a nice range of e-sports betting markets, covering international tournaments such as Dota 2, Counter-Strike and League of Legends, and also some of the less widely-followed options in futsal, pesapallo and water polo. The coverage of these sports is also good as not only can you can place individual match bets on the most in-demand or top-tier tournaments and competitions, but also on the lower league comps. i.e. for a bet on football matches are available for all the top top-tier tournaments in a nation – the Premier League, the Serie A or the German Bundesliga, for instance – and also on a number of age-group level fixtures, women’s fixtures and lower-tier playoffs.

One thing that we have to draw your attention to, however, is the absence of bets for horse racing and greyhound racing. Considering that these two sports markets have long been staple features of British betting culture it is somewhat surprising, and disappointing, to learn that punters aren’t able to bet on what are, quite possibly, the two most popular racing markets in the British Isles – instead you’ll have to look for other horse racing betting sites to bet on the biggest races. This meant, then, that we were left with no choice other than to dock a couple of points here in the betting options department. If you want to bet on boxing or other sports, you’ll be best checking out some of the other bookies.

In-play Betting & Live Streaming

Although live streams are not currently supported on the bet-at-home UK sports betting service, there’s still plenty of reasons to try out the in-play platform.

Multiples Betting Options

Multiples betting is something that’s taken very seriously at bet-at-home. First of all, you are able to add a maximum of 25 single bets to your bet slip – twice as much as some of the operators featured in our review series – which means that there are a whole range of multiple betting opportunities to be had here. Second, the bet slip is neatly arranged into four separate tabs: Single, Combi, System and Multiway, which makes keeping track of all your different bet types a piece of cake. The slip also calculates all the potential winnings in the separate tabs so you never have to do any testing calculations yourself.

Bet & Win Limits

The bet & win limits at bet-at-home, it must be said, are not as lucrative as you would have perhaps seen elsewhere. The lower stake limit is set at £1, which isn’t the lowest, but still a reasonable amount if you want to place a few wagers and not worry about going bust. The upper limit, however, is fixed at £100,000, even for top-tier sports such as football and tennis. This is significantly lower than some of the operators that set their maximum as high as £2million, so they’ll have to make some improvements here if they want to avoid falling too far behind the competition.

Reasonable Odds7

The odds levels at bet-at-home don’t rank among the very best operators, but are still very worth a punt or two. For football, for instance, top betting sites tend to offer prices that sit in the high ninety percent range due to the fierce competition in the online betting market. Here at bet-at-home, however, the prices peak at 94.99%, which still represents pretty good value.

Similarly, for cricket and tennis, average prices of 92.81 – 94.44% and 91.92 – 93.20% respectively show that the operator does offer some pretty worthwhile prices, however, for the very best numbers in the business we’d recommend either Paddy Power or BetVictor.

The bet-at-home Platform 8

Although it may not be the most eye-catching platforms on the market – this of course depends on your personal preferences – the bet-at-home desktop console functions extremely well. The home page is a little crowded, with only the middle section of the screen displaying all the most important data when you land on the homepage, rather than the entire width of the screen being used. Nevertheless, the bookmaker makes locating the different area on the site a piece of cake, with the live and pre-match betting highlights clearly laid out in the middle of the screen. The News slideshow at the top keeps you up-to-date with all the latest goings on in the sports betting world, and the small contact tab to the left provides quick and easy one-click access to the customer service centre.

The other betting products can be accessed via the Casino and Virtual menu tabs at the top of the screen, while all the terms and conditions, the privacy policy and information relating to responsible gambling can be found in the footer at the bottom of the page. In addition, you can access the bet-at-home Facebook, Twitter and YouTube channels by clicking on the individual tabs located just below the Top Winners table underneath the payment options window on the left-hand side of the screen.

How to Place a Bet

Unfortunately, there are no free bet offers available. The bet placement process at bet-at-home follows the same steps and procedures you find at the vast majority of online betting sites. To get things started you have to first locate your desired fixture and then click on the odds price shown alongside. This will automatically add the selection to your bet slip, which will appear in the top right-hand corner of the screen.

• [1] Make Your Selection(s)Select your desired bet by clicking on the odds button next to a given betting market. Repeat the process to add more bets.
• [2] Enter Your Stake AmountKey the amount you wish to wager into the empty stake box to advance to the next stage.
• [3] Confirm Your Selection(s)Click on the “Next” once you’re happy with the selection. Here you’ll be able to confirm you wager.

Once your bet slip is in full view and the selection added, you’ll then be prompted to key in your desired stake amount. Once this is done, hit the Next button, check the selection one more time to make sure that everything is how it should be, and then confirm your bet once your satisfied.

Additional Company Info

Here we’ll be taking a closer look at some of the more official aspects of the operator, paying special attention to the customer service and the licensing and security measures. Keep scrolling down to discover more.

About the Business

bet-at-home was first founded back in 1999 by Jochen Dickinger and Franz Ömer. In its early years the company focused the majority of its resources on developing quality sports betting products. However, after sustained success in the sector, they eventually expanded their reach into the online casino, games and poker industries. Now, almost twenty years later, they offer punters the full package: virtual sports, live betting and mobile betting.

bet-at-home is now a leading betting operator with active operations in several European gambling markets. They boast a huge customer base of over 4.5million users, and a strong work force of close to 300 employess. Since 2014 the company has been able to supply its betting products to bettors in the British Isles after having secured a license from the UK Gambling Commission. They also work closely with the European Gambling and Betting Association and the European Association for the Study of Gambling.

Customer Service 8

It must be said that bet-at-home are one of the better operators out there when it comes to customer support services. Every avenue of communication has been made available so that customers never have to worry about being left alone when in need of proper support. Whenever possible, we would recommend using the live chat service, as it is the speediest, most efficient form of support. You never have to wait long before you’re connected with an agent and representatives on the other side of the line always seem to answer queries with minimal stress.

Licensing Security & Responsible Gambling 8

bet-at-home is tested for fairness and regulated by the UK Gambling Commission and also by the European Sports Security Association and e-COGRA. They also work closely with GamCare and Gamblers Anonymous as to uphold their commitment to promote safe and responsible gambling.

With regard to internet safety, the operator employs the services of the world-renowned DigiCert company, which ensures that all online services (including those offered on mobile) are fully encrypted so that your sensitive, personal information can never fall into the wrong hands.

Bonus Points

As far as bonus points are concerned, the operator didn’t quite manage to perform as well as we’d first anticipated. With no live streaming service, no notable awards to its name and no bonuses, the only areas where the operator managed to rack up a couple of points was in the extra markets and sponsorship categories.

• Live Streams.0/3
• Sponsorship.3/3
• Awards.0/2
• Extra Markets.1/1
• Bonuses.0/1
• Bonus Points.6

For their involvement with the German Bundesliga teams BSC Hertha and FC Schalke 04, bet-at-home were awarded two points from two, and one more for their extra betting markets.

Fair Online Betting

In the end, bet-at-home managed to perform reasonably well. It must be said that there are some areas where the operator is lacking; the absence of a welcome bonus for new customers, as well as no additional bonuses or promotions, for instance, is a cause for concern. So, too, is the absence of horse racing and greyhound racing – two of the UK’s most popular betting markets – from the sports catalogue.

Aside from this, though, the live betting platform works great, the odds levels are competitive and the operator goes above and beyond our expectations when it comes to customer support. This, coupled with the quality sports betting app and the watertight security measures, means that bet-at-home is a very good place to make your sports wagers. For info on exactly what makes a good betting site, head back over the best betting websites.

Q&A/FAQ

This page contains a comprehensive review of the bookmaker, bet-at-home. If you need further clarification on specific details, have a look over the sub-pages of this review or email us at info@bestbettingsites.com.

Is there an English Freephone number I can call when I’m need of assistance?

Unfortunately, not. Due to the operator being based in Germany they only offer a German telephone support number. However, if you do need to contact the customer support service, we recommend using the live chat feature.