William Hill Welcome Bonus & Offers
William Hill offers an excellent welcome bonus for new customers. We’ll take you through the
details of the bonus
below, as well as a step-by-step guide on how to claim it. Carry on reading to see if this bonus works for you.
Bet £10 Get £30 in Free Bets – The Bonus Explained
We think this bonus offer compares well to other welcome bonuses offered in the industry. With a generous
quadrupling of their first £10 deposit, newcomers to the platform can enjoy a boost to their early sports betting
budget. Such a low cost of entry provides excellent value to new customers on the William Hill
platform.
As always, we recommend that you review the terms and conditions of any promotional offer to make
sure you don’t get caught out by any clauses. Pay attention to the odds requirements (in this case, 1/2 or greater)
and make sure you’re prepared to stake the minimum amount of £10.
How to Get the Welcome Bonus
As with any other online business, William Hill wants to make your registration and onboarding as smooth as
possible. If you’re wondering how to get started with their platform and claiming this bonus, just
follow our step-by-step guide we’ve prepared below:
- Step 1: Click the red “Visit Site” button located at the top of this review page.
- Step 2: Click on the green “Join Here” button on the William Hill sign-up page.
- Step 3: Check the Terms and Conditions and make sure you are eligible for the welcome bonus.
- Step 4: Deposit your funds of up to £50 using your preferred payment method.
- Step 5: Place a bet with a minimum stake of £10 on odds of 1/2 (1.5) or greater in order to claim the bonus.
The William Hill Portfolio
At a glance, the sports and bet selection offerings are rich and varied. There are around 30 sports markets to
choose from, along with extra markets such as virtual sports, finance and politics. William Hill
specialises
particularly in horse racing, so UK punters keen on the nags will find all they are looking for in
terms of
horse racing markets and bets.
Pros and Cons of William Hill
We found William Hill to offer a wide range of betting markets and competitive odds, giving an all-round great
betting experience. However, challenges can include navigating complex interfaces and potentially slower customer
support response times, which may impact user satisfaction. Here’s a short summary of the points we’ve
covered elsewhere in this review article:
Pros
- Established operator with a legendary reputation.
- Excellent live betting and streaming.
- Generous and fair welcome bonus for newcomers.
Cons
- User interface still has room for improvement.
- Could do with wider customer support options.
-
William Hill offers a wide range of sports betting options with competitive odds, making it a strong
choice for punters. However, some users find the platform’s interface less intuitive compared to rivals,
and there’s definitely room for improvement here.
Sports Markets and Betting Types
Football is a hugely popular market in the UK and William Hill are no slouch in this area. There are over
120 leagues provided from around the world, while domestic coverage goes down to regional divisions and
youth
leagues. The navigation for the football section is made easy through a nice design, as the user can search via
in-play, highlights, daily fixtures, all competitions, A-Z team listings and specials.
The bookie is one of the best sites to bet on horses online with, with a market
selection that rivals any other operator. There’s comprehensive all-round market coverage here and you’ll almost
certainly find what you’re looking for, though the total number of markets is slightly less than some operators.
The number of betting options is impressive, though the bookie is inconsistent in this area. For example, there
are generally fewer betting options for tennis matches, whether major or minor fixtures. On the
whole though, the
betting options are extremely large.
Those wishing to bet on football for example are well served here: even lesser
fixtures will have loads of betting options. Premier League games have around 250 betting options, which is the
strongest showing among some of the best gambling sites in the UK. The bookie achieves
this by offering all kinds of variations and customisations of betting types.
In-play Betting & Live Streaming
As I touched on above, there’s excellent in-play coverage of the major betting markets. In-play
betting is a huge
feature of all online bookies. Ultimately, there are a good number of live-streams that can be streamed and the
in-play arena is particularly strong here.
Once you’ve clicked on the sports market of your choice, any in-play markets are shown if available, followed by
upcoming highlights and the complete list of leagues and tournaments. This layout effectively displays all
relevant information and you’ll be aware of in-play fixtures and any offers available for the sport,
but I would like to see the leagues list higher on the page.
All the current in-play fixtures are arranged by sport and displayed on the main page, where they
can be viewed by
scrolling down. Or you can select the sport market of choice from a drop down menu at the top to just display the
events from this particular market.
William Hill Betting App
The William Hill app successfully mirrors the website’s extensive features and markets, maintaining a
user-friendly design with its classic color scheme for easy navigation. The homepage grants quick
access to all necessary sections, from sports highlights to live betting. Despite the wealth of information, the
app’s design ensures that users can easily find and manage their bets.
Multiple Betting Options
System and multiple betting fans will find all their wishes granted here. William Hill sees itself
as a bit of a
horse racing specialist and the system betting options available for horses and greyhounds really backs up this
claim. All possible variations of forecasts and tri-casts are available, such as straight forecast doubles, reversed
forecasts, trebles and combination tri-casts.
Accumulators go up to a maximum of 25 selections, which is especially high, while pretty much all
other system betting options are available. Trixie, patent and heinz are all here, along with loads of others,
including goliath and super heinz, for those that like their odds long. These options allow up to 8 individual
selections to be combined in system betting, which is a decent amount.
But that’s not all. It’s possible to combine more than 8 selections in system bets, as William Hill
will allow you
to continue adding selections and betting as accumulators or system doubles, once 10 or more selections are chosen.
This is fantastic coverage and will satisfy even the most serious system bettors.
Bet & Win Limits
Another area where the bookie is a high flyer is with the thresholds for bets and winnings. Maximum
winnings are
determined by the sport which is being bet on. Football, horse racing and tennis have the highest maxes, at
£2,000,000, £1,000,000 and £250,000 within a 24hour period respectively.
These are among the highest levels of all our reviewed bookies. At just 3p for single bets and 1p
for multiples, William Hill easily beats the competition and offers the lowest minimum stakes for both singles and
multiples around. With such low minimums and high maximums,
William Hill is especially accommodating for both high rollers and casual gamblers alike.
Competitive Odds Levels9
As you can see from the table below, William Hill offers competitive odds across most sports betting
markets. I
think it’s fair to say that the bookie sits comfortably in the middle when it comes to the quality of their odds. No
markets are granted especially generous odds, but then neither are any given vastly inferior odds either.
While some bookies have a pretty big range between the highest and lowest odds within a market, that range
here is pretty small, as William Hill keep things pretty tight, meaning while you know you’re not going to get the
best odds here, you can rest assured that you certainly won’t be getting the worst either.
Odds Levels for the Largest Sports Markets
- .
- Tennis89.6 - 97.0%
- Snooker92.9 - 95.3%
- Cricket92.6 - 94.9%
- Darts91.3 - 93.0%
- Boxing89.8 - 92.4%
- Rugby88.5 - 90.3%
- Horse racing83.8 - 90.2%
- Greyhounds79.7 - 83.0%
- ..
- .....
- Return to Player (%)
William loses points however due to having slightly lower odds where it really counts, in the most
popular UK sports
betting markets. Although tennis fans can find competitive odds, football and horse racing fans are perhaps better
off looking elsewhere to get the maximum value from bets on these sports.
Though the odds for these sports are by no means low, it’s not hard to find higher elsewhere on the market. Football
fans can instead find the best football odds at BetVictor.
Accepted Payment Methods at William Hill
William Hill excels in payment options for its users, offering not only a wide variety but also efficient
processing times and favorable payment limits. Major debit cards like MasterCard, Visa, and Maestro are
accepted, alongside e-Wallets such as PayPal, Skrill, and Neteller, ensuring comprehensive coverage across all
payment types.
One unique feature William Hill offers is the Cash Direct system, allowing users to purchase a
voucher in any William Hill retail location and then use the voucher code online, making funds available in the
account instantly. This adds an extra layer of convenience for managing funds.
Payment Methods |
Withdrawal Limits |
Deposit Limits |
Withdrawal Time |
Deposit Time |
Fees |
Debit Card |
Unlimited |
£5 – £99000 |
1-3 Days |
Instant |
Free |
PayPal |
Unlimited |
£10 – £5500 |
1 Day |
Instant |
Free |
Webmoney |
Unlimited |
£10 – £10000 |
2-4 Days |
Instant |
Free |
Fast Bank Transfer |
Unlimited |
£10 – £10000 |
5-10 Days |
Instant |
Free |
paysafecard |
Unlimited |
£10 – £200 |
5-10 Days |
Instant |
Free |
Bank Transfer |
Unlimited |
£25 – £100000 |
5-10 Days |
3-5 Days |
Free |
William Hill Cash Direct |
Unlimited |
£10 – £5000 |
Instant |
Instant |
Free |
So, we’ve looked at some of its features, but how does the online platform look and feel? Like most
things with William Hill, the platform is done well and is effective, but it’s nothing out of the
ordinary. The blue and white colour scheme is classic and despite the mass of information on the front page and the
fact that the
platform only utilises the centre of the screen, things don’t appear too condensed.
The platform makes good use of symbols for its features such as cash out, touchline stats and live-stream. This
means that you’ll always know whether a selection is valid with these features. The touchline stats feature gives
helpful info and previous results relevant to selections, which is a nice feature and can help when making
those tricky decisions.
In line with this, everything is laid out logically, clearly and how you’d expect, so navigating between areas is a
breeze. The front page has quick links to the upcoming schedule, live-streaming and all the sports
markets available
with the bookie, as well as the Vegas casino games.
The latter will take you to one of the best casino sites in the UK with slots, roulette,
and other games of chance, while the in-play arena offers a tonne of betting opportunities in real time.
All the betting options available are listed in descending order, which is of course fine. However, when it comes to
bets such as correct score or goal scorers, where the betting options are huge, all the different options are listed
on the page. This makes things cluttered and there are definitely better ways of arranging these
options.
How to Place a Bet
Like with most bookies, placing a bet is made simple thanks to the use of the bet slip and it is
really a three step
process. Once you’ve located your selection, it’s just a case of clicking the odds of the bet type you want to add.
This will add the selection to the bet slip which will expand on the right side of the screen.
Once the selection is made, the next step is to enter the bet stake into the box next to the selection in the bet
slip. When you enter a stake, you’ll be able to see the potential winnings from the bet underneath.
If that’s all to your liking and you’reready to confirm, simply hit ‘place bet’. Once the selection is in-play, you
can view it in this tab to keep an eye on the cash out value.
- [1] Make Your Selection(s)Select your market
and then bets from the available fixtures. Simply click the odds of a bet to add them to the bet slip.
- [2] Enter in the StakeEnter the amount
that you want to bet in the bet slip. Multiple betting options will appear below the selections.
- [3] Confirm your Selection(s)Once all selections have been added and the bet stake entered, you can
confirm your selection(s) by hitting place bet.
Multiple betting here is just as simple. After the first selection has been made just continue adding further
selections and they will be automatically added to the bet slip. When you’re done adding the
selections, head to the bet slip where all the possible multiple betting options from the selections will be
displayed.
Enter your stake into the box next to the bet type of your choice and hit place bet. The potential returns
are also shown for multiple bets, which should be the norm, but is surprisingly missing even from some
leading
online bookies.
Other Important Stuff
With all the important information regarding the bookie’s platform and placing bets, it’s time to get into the other
crucial issues. Licensing and regulation, good customer service and safety and security are also important
and crucial parts of the user experience for you to consider.
The Background of the Business
Founded in 1934, William Hill know all there is to know about the world of sports betting. They were
also the first major UK operator to go online in 1998.
The company employs over 16,000 people across 9 countries, while last year there were over 3
million players registered with the platform. The bookie also has prominent brand partnerships, sponsoring a large
number of horse
races, along with being the official sportsbook of the England football team since 2012.
All About the William Hill Business |
Company |
Support |
Security |
Player Protection |
Name:William Hill plc |
Live Chat:24/7 |
Encryption:Thawte, 128bit |
Deposit Limits:daily, weekly, monthly |
Head Office:London, UK |
Phone:0800 085 6296 |
Licence:000-039225 R-319373-001 |
Betting Limits:available |
CEO:James Henderson |
Email:customerhelp@williamhill.co.uk |
Testing Agency: ESSA |
Self Exclusion:available |
Employees:16000 |
Fax:n/a |
Audit Organisation: IBAS |
Child Protection:guaranteed |
Registered Players:over 3 million |
Other:@willhillhelp |
Anti Money Laundering Controls:KYC |
Partner Organisations:GamCare, Gamble Aware, |
Customer Service 7
The help section is among the more helpful of all the operators reviewed here. Should you need to
ask a specific
question to a customer service representative, then you can do so via live chat, phone or email, which are manned 24
hours a day, or even via the official customer service twitter handle.
The bookmaker hasn’t scored too highly when it comes to customer service and I do feel a little bad about this,
since I’ve put each operator through some intensive tests when reviewing customer services and the representatives
at the live chat desk here were usually helpful and polite. However, the waiting times here are amongst the
longest I’ve ever experienced, even at what would seem like off peak hours.
There is a large customer base, but I don’t think that is enough to justify the waits, since other operators have
more customers but much shorter waits for a response from the customer service team. I also experienced a few
occasions where the agent was not at all helpful and did not appear to have any desire to be
helpful, which is of course not good.
Having moved its operation offshore to Gibraltar in 2009, William Hill is licensed by the Government of Gibraltar
and the Gambling Commission for UK players. Responsible gambling is taken very seriously here: deposit
limits can be adjusted at daily, weekly and monthly intervals, individual betting limits can be set and there is a
self-exclusion option.
In line with this, there are a whole host of partner organisations the bookie can direct
those with problems in this area towards, including Gam Care, Gamblers Anonymous and the Responsible Gambling
Trust.
In terms of the performance of its systems andfairness of betting processes, the bookie is a member of the European
Sports & Security Association (ESSA) and
is audited by the Independent Betting Adjudication Service
(IBAS). Both organisations work to ensure integrity for the bookie’s services and the sports betting
market as
a whole, providing a better and fairer service, as well as a platform for resolving disputes to punters.
One of the few disadvantages of betting online compared to in a betting shop is the potential of a user’s
personal or financial data being stolen. The security and encryption capabilities of a bookie should be
among the
top concerns of online gamblers therefore.
As a leading sportsbook, you’d expect William Hill to have strong security features in place and it passes this
test with flying colours. The online platform is protected by 128bit encryption from Thawte, which serves
to encrypt all personal data sent to and from the site, protecting your data from falling into the wrong hands.
Time to spice things up a little as William Hill heads into our bonus points round. Unfortunately, the bookie gets
off on the wrong foot when its live streams are put to the test. While there’s great horse racing coverage, there
are only a handful of live-streams available for other sports each day.
When it comes to sponsorship it does better. As we touched on earlier, there are plenty of sponsored
horse-races, along
with the bookie being one of the England football team’s many sponsors. In the past William Hill have been the official
shirt sponsors of Spanish football
team Malaga CF too.
The operator scores well in its non-sports betting market offers. William Hill offers a large amount of bets on things
such as popular culture and award ceremonies, along with more high-brow betting options, such as politics and
financial markets.
The final round is the bonus round – that is, evaluating the bonuses available with the bookie. I’ve given the bookie
full marks here but in truth, its welcome bonus doesn’t stand out from the rest of the pack.
All in all, William Hill has come through this test with a solid performance. The operator clearly put a
lot of thought and effort into providing a great online platform and they have been successful in doing
so. With excellent market coverage, competitive odds and with its range of payment methods and lowest minimum stakes,
William Hill leads the pack.
However, delve just a little bit deeper and it becomes apparent that despite all the features and options being
available, some aspects lack real depth. From the classic blue and white interface to the range of
offers available – everything here is nice, but it lacks that special spark.
There are no real huge weaknesses, but then there are no real huge strengths either. Everything is done well, but
there’s nothing to truly excite a customer. On the whole though, William Hill is a solid all-round
bookie that will surely serve the needs of the vast majority of customers.
As part of its Know Your Customer (KYC) verification process, William Hill will sometimes ask for documents confirming your age and identity. These can be uploaded via live chat, emailed or sent via SMS text.